Contact Brookside Water Restoration

What's safe to do before the crew shows up in Brookside?

Before the crew gets there, your job is to keep people safe and keep the water from spreading, and the list below shows what's worth doing on your own.

• If the breaker panel is in the wet area, don't touch it. Stay on dry ground and let the crew or your electric utility deal with the power.
• For a single fixture, close the valve under the sink or behind the toilet. For anything you can't trace, close the main valve.
• Lift furniture onto blocks or move it to a dry room if you can do it safely, and leave heavy pieces for the crew.
• The EPA's mold and moisture guide says water damaged areas and items should be dried within 24 to 48 hours to prevent mold growth, so it's worth calling as soon as the water is under control.
• If you plan to file with your insurance company, check your policy's notice rules and read the Indiana Department of Insurance claim tips before you make permanent repairs.

What details help the crew show up ready in Brookside?

You don't need everything figured out before you call, and these are the details the team will ask about.

• Whether the leak has stopped or water is still coming in.
• Whether the water came from inside the house or from outside.
• How big the wet area is, even if it's a rough guess.
• When you first noticed it, because the drying plan depends on how long materials have been wet.
• If you plan to file a claim, which company your policy is with.
• Anything the crew needs to get in, like a gate code or where to park.
• Whether you were able to reach the breaker panel.

If you don't know some of these answers, say so and the crew will check them when they get to the house.

What happens when the crew gets to your Brookside home?

The visit opens with the source and safety, since drying can't start while water is still coming in.

Water usually reaches farther than the wet spot you can see. The crew traces it with meters and takes the damage photos that go into your photo report.

Our water restoration manager is IICRC certified. The IICRC's S500 standard covers professional water damage restoration, and its S520 standard covers mold remediation.

Then the crew walks you through what they found and what they'd recommend, so you can decide with your insurance company before any work starts.

Once you give the go ahead, extraction and drying start. The crew comes back to check the readings and moves equipment as areas dry out.

What should the crew know about homes in Brookside?

A basement home hides water in different places than a crawl space home, so tell us which you have. Older homes and newer ones leak in different places, and the crew plans the visit around what you tell us. Tell the person who answers what you know, and the crew will take it from there.

Does this page cover your part of Brookside?

This number covers all of Brookside.

If you're not sure your street is in range, call and ask, and the person who answers will tell you whether a crew can get to you. The service pages cover each job in more detail, starting with water damage restoration.

What should you know before you call?

Who's behind Brookside Water Restoration?

This page is powered by Indy Roof & Restoration, the company Aaron Christy started in 2018. Its BBB profile shows an A+ rating and accreditation since 2019.

The Indiana Chamber's 2025 Best Places to Work list included it in the small companies group. Aaron was a guest on FOX59's Indy Now in January 2026, talking about water restoration and how to protect your home. Call the number on this page any time to reach the team.